At Tegan Jewelry, we take pride in the quality and craftsmanship of our products. We want you to be completely satisfied with your purchase.
Warranty Coverage
All Tegan Jewelry products come with a limited warranty against defects in materials and workmanship. This warranty is valid for one year from the date of purchase.
What is Covered
- Manufacturing defects in our jewelry, including issues related to materials and craftsmanship.
What is Not Covered
- Damage caused by normal wear and tear.
- Damage resulting from improper care, accidents, or misuse.
- Loss or theft of the item.
How to Claim Warranty
To initiate a warranty claim, please contact our customer service team at [email protected]. Include the following information:
- Your name and contact details
- Order number
- Description of the issue
- Photographic evidence of the defect
Resolution
Upon receiving your warranty claim, we will evaluate the issue and determine the appropriate resolution, which may include repair, replacement, or refund at our discretion.
Additional Information
This warranty is non-transferable and applies only to the original purchaser. Please retain your proof of purchase for warranty claims.
If you have any questions regarding our warranty policy, feel free to reach out to us through our contact page.